How to deposit electronically to your investment account

Clients of both Manulife Securities Investment Services Inc. and Manulife Securities Incorporated can deposit funds to their Canadian investment accounts (registered and non-registered) using the telephone and online banking services offered by many Canadian financial institutions.

Two benefits for you when using telephone and online banking services are:
Clients save the cost of writing cheques and postage and save time by not having to deposit cheques at your local bank. You also save time by transferring funds at your convenience without having to make an appointment. Simply contact us to discuss any investment instructions.

Coast Capital and Island Savings also offer online support for Manulife Securities Incorporated accounts.

How do I sign up for this service?

Please note that in order to avoid delays in processing your payments, you must provide the correct name of the firm (Manulife Securities Investment Services Inc. or Manulife Securities Incorporated) and the account number that you wish to be able to transfer funds to.
Your account number is located on the front page of your Manulife Securities Statement.
Clients can make deposits directly into their Manulife Securities Canadian dollar accounts. Simply add Manulife Securities Investment Services Inc. (MFDA Dealer) or Manulife Securities Incorporated (IIROC Dealer) as a payee on your internet banking or electronic bill payment facility to transfer cash.
† Please note that there may be fees levied by your bank

Are there any restrictions?

Depending on your bank, there may be restrictions to the maximum amount you may transfer to your Manulife Securities account through telephone or online banking. Your bank may also have restrictions set-up specifically on your account for these types of transactions. To find out more about payment restrictions, please contact your bank directly.

How can I track my payment(s)?

When processing your payment via telephone or online banking, you will receive a confirmation or reference number which you should retain for tracking purposes. In the event that Manulife Securities does not receive your payment, you will need to track it through your bank with the confirmation or reference number.

How long does it take to process my payment?

Payments typically take one to three business days to arrive at Manulife Securities.

Do I need to tell my Manulife Securities advisor that I have made a payment by telephone or online banking?

Yes. Once the payment has been processed, you should notify your Manulife Securities advisor. You may need to discuss any applicable investment instructions. Payments to a Registered Plan (for example, an RRSP) will be coded as a contribution. Payments to an SRSP will be coded as a spousal contribution.